Privacy Policy
Your privacy is important to us
We are fully committed to complying with the General Data Protection Regulation (GDPR) to ensure your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or purchase our products.
Data Collection and Use
We collect only the essential personal data required to process your orders, respond to inquiries, and enhance your shopping experience. This includes your name, contact information, payment details, and delivery address. We will never share your data with third parties unless it is necessary to fulfill your order (e.g., logistics providers) or legally required.
Data Security
Your data is stored securely, and all transactions on our website are conducted through encrypted channels to safeguard your payment details and personal information. We regularly review and update our security measures to ensure maximum protection.
Returns and Refunds Policy
While we aim to ensure customer satisfaction with every purchase, please note the following return conditions:
- Products that have been used, show signs of usage or damage, or have been opened from their original packaging cannot be returned or refunded.
- Returns are only accepted for items that remain unused and in their original, unopened, and undamaged packaging.
- Damaged items upon delivery must be reported within 24 hours for local UPS company to investigate and process a replacement or refund, if applicable.
Your Rights Under GDPR
As a customer, you have the right to access, correct, and delete your personal data at any time. You may also request a copy of your stored data or restrict its use. To exercise these rights, please contact us.
Cookies and Analytics
To improve your browsing experience, our website uses cookies and analytics tools to understand user preferences and optimize our services. You may adjust your cookie preferences in your browser settings at any time.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please do not hesitate to contact us.
By using our website and making a purchase, you acknowledge and accept the terms outlined in this Privacy Policy.